/ Primary Failure Mode Identified
/ Demand Collapse Diagnostic™
You're Losing Deals
You Should Win.
This 10-Minute Diagnostic Shows You Exactly Where.
80% were fixing the wrong problem before the diagnostic.
Score based on what's consistently true — not your best day.
1 = lowest / 10 = highest
"Your Google reviews are 4.8 stars but your phone stopped ringing."
Failure Mode #1
Not Seen When Decisions Are Made
0
/ 30
Visibility Where Decisions Are Made
Are you present when people are choosing?
- Google Maps visibility
- Search results for your brand name
- Competitors appearing above you
1 — Lowest10 — Highest
Demand Protection
Are you losing people who already want you?
- Competitor ads on your name
- Review sites outranking you
- Marketplaces intercepting traffic
1 — Lowest10 — Highest
Relevance in Today's Market
Do you still feel current to today's buyer?
- Website quality on mobile
- Google Business Profile activity
- Whether your brand feels dated or modern
1 — Lowest10 — Highest
"You're getting website traffic but nobody books."
Failure Mode #2
Seen But Not Trusted
0
/ 30
Trust Signals
Do you look trustworthy before anyone calls?
- Reviews quantity and quality
- Photos, credentials, licenses
- First impressions
1 — Lowest10 — Highest
Message Consistency
Does everything sound like the same company?
- Old logos or slogans still floating around
- Different tones across platforms
- Conflicting promises
1 — Lowest10 — Highest
Customer Value & Experience
Do customers clearly understand why they should choose you?
- Trust and professionalism mentioned in reviews
- Repeat customers and referrals
- Whether people explain why they chose you
1 — Lowest10 — Highest
"You won the estimate but they picked someone cheaper."
Failure Mode #3
Trusted But Still Compared
0
/ 30
Comparison Justification
Do customers still compare other options even after they trust you?
- How often customers ask for multiple quotes
- Whether price comparisons come up late in the process
- If customers say they like you but want to "check a few others"
1 — Lowest10 — Highest
Clear Local Positioning
Are you clearly different from competitors?
- Can your office staff answer "Why you?"
- Do your ads and website say something specific?
- Or could your name be swapped with a competitor's?
1 — Lowest10 — Highest
Perceived Value (Not Just Price)
Do customers believe you're worth it?
- Pushback on pricing
- "Too expensive" objections
- Whether people compare you to "cheaper guys"
1 — Lowest10 — Highest
"They said yes… then disappeared."
Failure Mode #4
Intended Choice, No Action
0
/ 30
Follow-Through Confidence
Do customers stall or drop off after showing clear intent to move forward?
- Leads that go quiet after a strong initial conversation
- Delays between "yes" signals and actual commitment
- How often momentum dies at the last step
1 — Lowest10 — Highest
Lead Conversion Clarity
Is it obvious what to do next?
- Confusing websites
- Too many CTAs
- Missed calls or slow follow-ups
1 — Lowest10 — Highest
Overall Brand Control
Do you feel in control of your growth?
- How your brand shows up
- How leads come in
- How customers choose you
1 — Lowest10 — Highest
/ Quick Flags — Check Any That Feel Familiar:
/ Your Primary Failure Mode
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Score all 12 questions to reveal the failure mode that's costing you the most deals.
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